FAQ: Click on any of these items to expand and read the answer. If you don’t find the answer you’re looking for simply give us a call or send us an email by contacting us here
Sign up for a free account and then place your order online. Alternatively, you can send us an email or talk to us on our live chat. Our live chat is available from 6am – 11pm Vancouver time and we will be happy to help you fulfill your order. Click here for a video and step by step details on how to order.
We pride ourselves as being the leading mail-order marijuana seller in the industry, and therefore we ensure that your order will be taken care of with the same standard. Your order will be discreetly packaged, and flowers will be packaged in a Mylar bag and heat-sealed. They will also be vacuum-sealed to conceal any smell. Bulk orders will be bagged with storage bags and vacuum-sealed.
Bud size will vary in size from small to large and this due to the nature of some strains. For bulk orders, there will be a little to none shake.
If your order is shipped, you will receive a separate email from the Shipping Company with your tracking information. Please check your junk folder. If you still don’t have a tracking number, please contact us at the contact form below and one of our customer service representatives will look into it. If your order is still on hold, it means that we have not received your payment and your order has not been processed yet.
We ship orders with signature required on all orders above $250. This is an extra security measure to protect your purchase from postal theft. If you do not want this option for your order, please add a note to your order on the Checkout Page and request for no signature.
However, if you request no signature and your item has been marked as delivered, we have no liability on the package if it is deemed missing.
Free shipping over $99, If less than $99 it will be an addition $15 fee
Yes, we do ship to all states. We also ship worldwide.
If you would like to add or edit your order, you’ll need to place a new order and email us at the contact for below with your order number to cancel your original order.
Yes, you do not need to worry. At the CannabisGenesis420.com, we are different than other online cannabis dispensaries. We strive to make it easier for “ALL” who require medicinal cannabis therapy to access a premium quality-controlled supply of cannabis at an affordable price.
We also understand the importance of our customer’s privacy and we are committed to protecting the confidentiality of your personal identifying information (“PII”). Our website is located on a secure server and database is encrypted.
Only qualified clients over the age of 19 are able to purchase marijuana through our site. There are absolutely no exceptions to this rule.
If you don’t received your order within the expected delivery date, please contact us immediately via email at the contact info below. We will conduct an investigation and take the necessary steps to ensure your package arrives to you safely.
In the unlikely event that the shipping company we might use doesn’t deliver your package on time, please contact us and do not contact the carrier, unless you are being ask to do so.
We will conduct a search, starting with tracking your shipment. Cannabis Genesis420 will not insure any packages that have the wrong address given.
There will be a Store Credit if your package is lost or stolen due to the courier’s fault. no refunds. ONE REPLACEMENT PER ORDER.
This usually never happens however we like to give our clients full confidence when purchasing from cannabisgenesis420.com
We will do an investigation before replacing any lost or stolen packages. It usually takes a maximum of 21 days to find out where the package has been, if it is gone we will credit you back or send out a new package at no additional charge.
If you do not receive any emails, please check your spam/junk inbox. We use an encrypting mailing service, and therefore most mailing services consider it as spam.
During business hours, we may not be able to reply to our emails promptly. We ask for your patience, and we will get back to you as soon as we can!
To clarify how our discount system works is when you add 8 Ounces into your cart (doesn’t matter which strain) or if it is the same strain, your cart will automatically apply 45% off, which you will see the discounted price unless it is on special.
This allows you to build your own half pound while paying the closest and most preferred half pound price for all the strains you’ve selected.
If you wanted less variety, anything with 3 or more ounces qualifies you for 35% off your entire order
– With 3 Quarter Pounds, you get 10% off and with 4 Quarter Pounds you get 15% off
– With 2 Half Pounds, you get 7.5% off
These discounts do not apply to Hash / Kief / Shatter / Concentrates, only Cannabis Flowers.
Whichever option you choose, the dollar $ automatically ends up being very close or on par with one another.
Please be aware of imitators/scammers , and be sure that you are aware of the following points:
1. You should only ever order from this site – https://cannabisgenesis420.com/
2. Our Customer Service email is SALES@CANNABISGENESIS420.COM
3. We will never take an order through email, phone, Facebook or other social media – only through this website.
4. We do not accept or request any form of a gift.
While there are a number of scammers on the internet who claim to sell legal weed, we can assure you we aren’t one of them. We have spent years building a solid reputation amongst medical patients and strongly support the use of medical marijuana.
We understand the needs of medical patients that may have trouble purchasing their medicine from a dispensary for any number of reasons and believe they shouldn’t be forced to have to buy illegally on the streets. We have made the decision to offer full access to our site to medical patients in USA (Other countries included) so they may have safe access to their medicine at any time.
considered as one of the most frequent questions asked online. Here is your answer, after seeing how difficult it was
buying weed online we the cannabisgenesis420.com team decided to come together and bring in all factors necessary and now you can
order or buy weed online from Cannabis Genesis420 in just three simple steps so we will like to answer your question faq by saying “YES” you can buy weed online from weed-crew.net and get it delivered in just a clicked of an eye.
We are cannabisgenesis420.com do our best to make sure all orders ship out within the same day, once and order is received and
payment is confirmed we will proceed with packaging and once packaging is done we will go ahead and ship out after which
you will be provided with your package tracking number to enable you keep track of the package while on transit until it
gets to you. We ship using USPS, UPS, FEDEX, EMS or Other Logistics.
We offer free shipping on all orders over $99. Please note that this service usually arrives within 1-3 business days within USA & Canada. and 3-10 business days to Europe, Australia, Russia etc. In some cases, if you reside in a rural area or small population city, it may take more than the expected delivery days.
All packages are registered for shipping within the same day (24 hours ) from when order is received.
However, how long it takes before your package gets to you depends entirely on two factors.
– The first factor is shipment type, by shipment type we mean whether your package was shipped to you as a regular package
or for same day delivery or priority mail. If your package is registered as a regular shipment then it will take up to 3 business days to get to you with USA and Canada. And more business days out of those countries mentioned above for it to get to you. While if the shipment for same day (24 hours) delivery or priority mail then it will get to you but you will have to bear the cost. But this option is only within USA.
– Secondly, how long it takes before your package gets to you depend on package destination, by package destination we
mean whether your delivery address is within the USA, Canada Europe, Australia, Asia,… . All packages shipped to destinations within USA and Canada get delivered within 1 – 3 business days at most while packages to other countries are more likely to take up to 3 – 7 business days depending on the destinations.
In our today’s online world, credit card and debit cards are one of the most flexible methods of payments in online
purchases and we think every business should make provision for that. at CannabisGenesis420 you can make payment directly
using your credit or debit card. Feel safe to pay via credit card or debit as our website is SSL secured. We also accept payment via Cash App, Apple Pay, Money Gram, Western Union, Zelle, and we also accept payment with Bitcoins.
We offer samples of up to $50-$100 worth to all potential bulk buyers who look forward to a long term business but wish
to try out our products before making huge purchases, however, the samples are not entirely for free as you are required
to pay 30% of the package worth , this is because we realized when we give out free samples some customers turn to use
that as a loophole for exploitation and only just order for free samples just to smoke and get high. All simples are a mix
of 2 grams each of up to 10 different strains of your choice..
Spinal Cord Injury/Disease
Irritable Bowl Syndrome
Post Traumatic Stress Disorder
Back & Neck Problems
Please be advised that due to circumstances that are out of our control, such as summer heat, humidity and even time. There is always a risk that the shatter you ordered could turn to wax or bud by the time you receive it.
Unfortunately, shatter turning to wax or bud is not uncommon when exposed to heat but it does not make your shatter any less safe or any less potent in any way whatsoever. In fact, the terpenes and aromatics will be more present if this happens and the flavor will actually be increased.
We do not offer any reimbursement or refunds if your shatter turns to bud or wax.